Senior UX Researcher Job at PB consulting, Grand Rapids, MI

  • PB consulting
  • Grand Rapids, MI

Job Description

We are seeking a Senior UX Researcher to lead user research initiatives that inform product strategy, improve user experiences, and support data-driven design decisions. The ideal candidate will have strong expertise in qualitative and quantitative research methods and the ability to translate research findings into actionable product recommendations.

Roles and Responsibilities
  • Plan and conduct qualitative and quantitative UX research across the product lifecycle.
  • Define research objectives, methodologies, participant profiles, and research plans.
  • Conduct user interviews, usability testing, surveys, contextual inquiries, and other research studies.
  • Analyze user behavior, feedback, and research data to identify key insights and opportunities.
  • Translate research findings into actionable recommendations for product, design, and engineering teams.
  • Partner closely with Product Managers, UX/UI Designers, Engineers, and business stakeholders.
  • Create research reports, personas, journey maps, usability findings, and presentations.
  • Communicate research insights clearly to both technical and non-technical stakeholders.
  • Identify user needs, pain points, behaviors, and emerging trends to influence product strategy.
  • Help establish and improve UX research processes, standards, and best practices.
  • Mentor junior researchers and contribute to building a strong research culture.
Required Skills & Qualifications
  • 6+ years of experience in UX Research, User Research, Human-Computer Interaction, or a related field.
  • Strong experience with qualitative and quantitative research methodologies.
  • Expertise in user interviews, usability testing, surveys, and behavioral research.
  • Experience with research and analytics tools such as UserTesting, Qualtrics, Maze, Dovetail, or similar platforms.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication, presentation, and storytelling abilities.
  • Experience collaborating with cross-functional product and design teams.
  • Ability to translate complex research data into clear, actionable insights.
  • Strong understanding of UX principles, user-centered design, and product development processes.
Preferred Qualifications
  • Experience conducting research for web and mobile applications.
  • Experience with A/B testing, product analytics, and experimentation.
  • Knowledge of accessibility and inclusive design practices.
  • Experience working in Agile/Scrum environments.
  • Degree in UX Research, HCI, Psychology, Sociology, Design, or a related field.

Job Tags

Contract work

Similar Jobs

Bank of America

Trust Officer II Job at Bank of America

 ...until you appear relaxed and at ease. 7. Follow-up -Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.Pay Transparency - Privacy Statement - #J-1880... 

MCI

Call Center Contact Tracing Supervisor Job at MCI

 ...Contact Tracing Supervisor MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center...  .... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer... 

Kirby Coproration

Experienced Inland Tank Barge PIC Job at Kirby Coproration

OverviewTank Barge PIC prepare barges for the loading and discharging of cargoes, and perform all loading and discharging activities. They build tow by handling lines and cables to tie and untie barges and boats. Tank Barge PIC connect and disconnect transfer hoses. They... 

Carle Health

Histology Technician Job at Carle Health

Overview Sign on Bonus Available!!! $10,000 greater than 1yr of experience $5,000 less than 1yr of experience (external candidates only) The Histotechnician is responsible for performing routine histopathological tasks including microtomy, embedding, cryotomy...

Confederated Tribes of Warm Springs

Wellness Coordinator Job at Confederated Tribes of Warm Springs

 ...The Wellness Coordinator must be creative, innovative and have exceptional customer service skills. Thorough knowledge of principle of wellness, physical fitness, kinesiology, anatomy, and physiology. Knowledge in word processing, desktop publishing, spreadsheets and...