Job Description

About Hai Robotics

Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus.

Job Summary

The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession—not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact.

HAI Robotics is seeking a top Robotics Engineer skilled in warehouse automation who understands the agile mindset, various systems (AGV, ACR, AMR), and DevOps philosophies. We're looking for a technical expert for one of the most promising robotic companies in the world; if you possess that rare mix of depth in Hands-on Implementation, Testing, and Systems Engineering, then we are waiting for your application.

Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross-functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation.

You will join a world-class team in an environment that combines the energy of a start-up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success.

Essential Duties and Responsibilities

System Deployment & Commissioning

• Deploy and commission autonomous mobile robots (AMRs) and support automation systems at customer facilities.
• Install, configure, and validate servers, networking infrastructure, and software platforms required for warehouse automation systems.
• Integrate robotic hardware with WES, WCS, WMS, PLCs, conveyors, workstations, and third-party equipment.
• Configure software parameters for robots, charging systems, storage racks, workstations, sensors, and other automation equipment.
• Perform robot calibration, including localization, navigation, vision systems, sensors, lifting mechanisms, and workstation alignment.

Testing & Technical Validation

• Execute functional, integration, and system-level testing to validate overall system performance and stability.
• Develop and execute comprehensive test plans, test procedures, and validation protocols to ensure all hardware and software components meet performance and quality standards.
• Conduct stress, endurance, and production-simulation testing to validate system robustness, identify performance bottlenecks, and ensure system stability and reliability. Monitor key performance metrics, including Mean Time Between Failures (MTBF), and drive continuous improvements to maximize system uptime before customer Go-Live.

Troubleshooting & Technical Support

• Troubleshoot complex electromechanical, networking, hardware, and software issues during installation, testing, and commissioning.
• Provide on-site and remote technical support throughout commissioning and stabilization, ensuring successful customer acceptance and Go-Live.
• Continue supporting the customer after implementation by rapidly diagnosing and resolving technical issues until the system reaches stable production operation

Documentation & Reporting

• Develop comprehensive testing procedures, commissioning reports, issue logs, and technical documentation to ensure implementation quality and traceability.

Project Coordination & Stakeholder Management

• Coordinate and supervise contractors, vendors, and installation partners to ensure work is completed according to project specifications, quality standards, and safety requirements.
• Communicate project status, technical risks, testing results, implementation progress, and issue resolution effectively with customers, project managers, software teams, hardware teams, and other internal stakeholders.

Cross-Functional Collaboration

• Work closely with software, mechanical, electrical, and controls engineering teams to resolve technical issues, verify fixes through regression testing, and optimize system performance.

System Optimization & Reliability Engineering

• Support system optimization, performance tuning, and reliability improvements prior to customer acceptance.

Customer Training & Knowledge Transfer

• Train customer operations and maintenance personnel on system functionality and basic troubleshooting procedures.

Qualifications

Education

• Bachelors in Robotics, Mechatronics, Electrical/Mechanical Engineering, or equivalent experience that encompasses the knowledge gained through a degree

Required Experience

• Entry-level experience in AGV ACR or AMR solution implementation
• Knowledge of WMS integration and software integration.
• Analytical mind and strong troubleshooting and problem-solving ability
• Some field experience in warehouse automation, material handling equipment, and warehouse operations is preferred.
• Familiar with Linux/UNIX, SQL, and the ability to write scripts to automate tasks.
• Basic knowledge of VPNs, firewalls, and routers
• Analytical mind and outstanding communication skills
• Speaking Chinese is an advantage but not mandatory
• Basic understanding of DevOps philosophies.

*Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations.

Work Environment and Physical Requirements

• Willingness to travel (80%+)

*This job description does not create a contract of employment, nor does it alter the at-will nature of employment. The company reserves the right to modify, interpret, or apply this job description.

*Hai Robotics U.S.A. Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state, and local laws.

Job Tags

Similar Jobs